People instead seek a personalized channel of empowering what the son can do and be giving him independence as an inside-out change. Through the experience with his son, Covey realizes that the way he viewed his son as a problem was the problem. After trying the protective measures of cheering and coaching their son on academics and baseball, Covey realizes that they have a distorted method of approaching the problem. He describes the concept of inside out by including experiences on primary and secondary greatness, the aspect of seeing and being, and the perspective of people towards a problem and their solution to it. The actual difference in the life of people as Covey argues does not necessarily come from the outside in but in essence from the inside out. Covey has the problem with his marriage of a dwindling flame of compassion to his wife thus leading him to seek the conventional ways that other people use to rekindle the love life in marriage. In this part, Covey states that people tend to see the massive success of their fellow friends and feel the urge to find out how their friend did it nursing the idea that they also, could follow a similar process like a quick bullet list and succeed. He gives the analogy of the quick fixes he and his wife Sandra tried on their son who was mediocre at baseball. Covey states that a majority of people seek to have quick fixes to their problems rather than follow the working channels of problem-solving.
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